My client was injured in an automobile accident. After exhausting his PIP benefits, he was advised he needed neck and back surgery. My client paid $25,000 to his surgeon and the surgery center for his surgery. He submitted the surgery charges to his health insurer for reimbursement.
Instead of paying the bills, the health insurer repeatedly advised my client he had to resubmit the claim forms and bills. They also advised him that he needed to submit various other items of information before they could consider reimbursing him for his medical bills. After 8 months of submitting and resubmitting the requested information, my client gave up and retained counsel.