My client is a veterinarian who became disabled due to cancer and the subsequent grueling treatments. Her disability insurance carrier is New York Life.
Although New York Life has not technically denied the claim they might as well have. Instead of quickly processing the claim, their claims administrator has repeatedly requested the same information time and again. Once they finally acknowledge that they have the information they then ask for information that that they should have requested at the beginning of the claim if it was important. They have also repeatedly asked for information that simply does not exist. When my client explains that the information does not exist, they ask for it again. In the meantime, my client suffers not only with her ongoing medical conditions, but she is in desperate need of her disability benefits.
As with most of my insurance cases, if I win this case, the insurance company must pay my fees and costs, and if I lose, I’ll work for free.